Yes. All appointments must be scheduled online through our booking website. This allows you to select your desired service, date, and available appointment time.

Yes. A $25 deposit is required at the time of booking to secure your appointment.

We are open:

Monday: 9:00 AM – 6:00 PM
Tuesday: Closed
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Braiding hair is included for regular box braids and knotless braids.

For other styles, including specialty braids, crochet styles, sew-ins, twists with extensions, and similar services, clients are responsible for bringing the required hair unless otherwise stated in the service description.

No. Shampoo and blow-dry services are not automatically included with braiding services.

This includes services such as:

- Knotless braids
- Box braids
- Cornrows
- Crochet
- Sew-ins
- Extension styles

If you would like your hair shampooed and blow-dried before your appointment, you may add the service for an additional fee when booking.

Yes. If you do not add a shampoo service, please arrive with your hair clean, fully detangled, and properly blow-dried.

For the best results, please avoid arriving with excessive oils, gels, edge control, or heavy product buildup.

Yes. Shampoo is included with our natural hair services that do not require extensions.

Examples may include:

- Two-strand twists
- Flat twists
- Braid-outs
- Twist-outs
- Ponytails
- Natural hairstyles
- Flat ironing or similar natural styling services

Please review the individual service description when booking for specific details.

Yes. Clients are responsible for bringing their own crochet hair unless the service description specifically states otherwise.

Please make sure you purchase enough hair for the style you are requesting.

Yes. Clients are responsible for providing their own bundles, wefts, closure, frontal, or other extension hair needed for the sew-in.

The type and amount of hair depend on the style, desired length, fullness, and texture.

If you are unsure what to purchase, please contact us before your appointment or carefully review the description of the service you are booking.

Yes, you may bring your preferred braiding hair if you have a specific brand, texture, or color you would like us to use.

Hair color availability may vary. If you are requesting a special color, ombré combination, or custom blend, please confirm availability before your appointment.

Unless you have booked a shampoo service, please arrive with your hair:
- Clean - Detangled - Blow-dried - Free from heavy oils and styling products

Proper preparation helps us provide a smoother service and achieve the best finished result.

We recommend adding your shampoo service when booking because additional time must be reserved.

Same-day additions may not always be possible depending on the salon schedule.

Major changes to the service, braid size, length, or style may require additional time and may not always be possible.

Please book the correct service in advance. If you are unsure which option to select, contact us before your appointment.

Yes, when available, but additional length may require an additional charge and additional appointment time.

We recommend selecting your desired length while booking.

Appointment time depends on the hairstyle, braid size, length, hair density, and complexity of the service.

The estimated duration shown during booking is a guideline and may vary.

Absolutely. Inspiration photos are encouraged.

Please keep in mind that the final result may vary depending on your natural hair, density, length, head shape, and the type of extensions being used.

To keep your braids looking fresh:

- Protect your hair with a satin or silk bonnet/scarf at night.
- Keep your scalp moisturized without oversaturating it.
- Avoid excessive pulling or tight ponytails.
- Avoid scratching your scalp aggressively.
- Clean your scalp as needed. Use a lightweight braid or scalp spray.
- Avoid excessive product buildup.
- Dry your braids thoroughly if they become wet.

You can also use Braidstorms Beauty Braid Sheen Spray to help moisturize the scalp, soothe dryness, reduce discomfort, and refresh the appearance of your braids.

Yes. Braids can be gently cleansed, especially if they are being worn for several weeks.

Focus primarily on cleansing the scalp and roots. Avoid excessive rubbing of the braids, and make sure your hair and scalp dry completely afterward.

This depends on your scalp, but generally you can apply a lightweight scalp moisturizer or braid spray a few times per week or whenever your scalp feels dry.

Avoid using excessive heavy oils that can cause buildup.

This depends on the style and your hair, but protective styles should not be kept in indefinitely.

Pay attention to new growth, buildup, matting, scalp irritation, and excessive tension. Proper removal and hair care between protective styles are important for maintaining healthy hair.

Some mild tenderness may occur immediately after braiding, but your braids should not cause severe pain.

If you experience intense pain, bumps, swelling, headaches, or excessive pulling around the hairline, please contact the salon.

Protective styles should protect your hair—not cause unnecessary tension.

Yes. Before swimming, you may protect your braids with a swim cap when possible.

After swimming, rinse or cleanse the scalp as needed and make sure the braids dry thoroughly to prevent odor, buildup, and prolonged moisture around the scalp.

Yes. After exercising, allow the scalp to dry and cleanse or refresh it as necessary.

Wearing a satin scarf around the hairline while exercising may also help preserve the style.

We recommend wearing a satin or silk bonnet, scarf, or braid sleeve every night.

This helps reduce friction, frizz, dryness, and premature aging of the style.

Longevity depends on the hairstyle, hair type, lifestyle, maintenance routine, and how quickly your natural hair grows.

Following proper nighttime and scalp-care routines can help your style last longer.

Appointments are strongly recommended and should be booked online. Walk-in availability cannot be guaranteed.

Please contact the salon as soon as possible if you are running late.

Depending on how late you arrive and the appointments scheduled afterward, we may need to modify, shorten, or reschedule your service.

To help maintain a comfortable and professional salon environment, we recommend that only clients receiving services attend appointments unless otherwise approved.

Please contact us before scheduling if you are uncertain which service matches your desired hairstyle.

Sending a clear inspiration photo can help us guide you toward the appropriate booking option.

Prices may vary depending on factors such as:
- Hair density
- Hair length
- Desired braid length
- Braid size
- Complexity of the style
- Additional hair needed
- Extra time required

Any applicable upgrades or additional charges will be communicated when appropriate.

All current availability is displayed directly on our online booking calendar.

If a date or time is not available online, it generally means that appointment slot has already been booked.

We recommend booking as early as possible, especially for weekends, holidays, and longer braiding services.

Popular appointment times can fill quickly.